Contact Us
We’re available to help Monday to Friday, 10am – 7pm EST.
Email inquiries take 1 – 5 business days to receive a response, depending on volume.
Order Updates
If you are requesting a status update on your order, please be aware that our mattresses are made to order and production time is, depending on size, up to 7 business days (excluding weekends and holidays) from order confirmation or the completion of any secondary verifications or holds.
Tracking information for your mattress will be emailed to you as soon as it has been generated at our manufacturing facility. Accessories will ship separately and relevant tracking details will also be sent, once available.
Help Library
The information you’re looking for might already be listed in one of the pages below:
Phone
Monday to Friday
10:00am – 7:00pm EST
(7:00am – 4:00pm PST)
Weekends
10:00am – 6:00pm EST
(7:00am – 3:00pm PST)
Holiday Hours
November 25–28: 10am – 7pm EST
December 25: Closed
December 26–30: 10am – 7pm EST
January 1: Closed
1-833-462-6969
Headquarters
#630, 9707 110 Street NW
Edmonton, AB T5K 2L9
Canada
(This is not a showroom.)